EMS (Enterprise Management System)
EMS department works with customers and partners to mainly help their IT deliver the quality and content of what business expects from them by providing them solutions to manage their IT project lifecycle from planning stage to development stage to operations stage after they put it to production.
A major part of EMS is Enterprise Service Management (ESM) which is a process-based approach to the delivery and support of IT and systems, aligning infrastructure, applications and their management to the needs of the organization and its customers. EMS offers ITIL based Service Desk solutions, performance based load testing solutions, Automations of various IT operations activities, managing of Quality, performance and application security, project and portfolio management with SOA management.
Emitac’s track record in executing huge EMS projects in different sectors like Telco, Banking, Government and Private make us the partner of choice.
EMS strategy
Our EMS strategy is another example of how Emitac redefines excellence in the IT and technology industry. Our EMS strategy is based on the industry’s best practices and sound project management methodologies. We optimize these practices using customer feedback and our own reviews and lessons learned to ensure that your organization achieves its potential.
Scope of EMS Solutions
We bring our skills, experience and technologies to bear in the following areas:
Demand and portfolio management Your IT and functional heads need real-time insight into the demands on your systems and hardware. They can then allocate resources so that your business needs are met. Our demand and portfolio management solutions enable you to reduce project risk, assign budgets accurately and link business objectives with IT and enforce management procedures and standards.Back to top
Application security Application security addresses vulnerabilities in web servers and web applications. EES enables you to conduct reliable testing and remediation, building security into the development lifecycle. This incorporates application security into all quality management along the development cycle.Back to top
Business availability Using products from our strategic partners, implemented by EES, companies can optimize the availability, performance and effectiveness of their information systems, infrastructure and workforce and can achieve protection from system failure and downtime. Back to top
System and application management these solutions ensure the availability of network-centered applications such as e-mail, intranets and client/server. Our solutions monitor application components, traffic loads, and manage service levels and events.Back to top
Client automation Client automation manages client devices over their lifecycles, including their security. This applies to hardware assets and software, thin-client management, remote control and asset inventories. EES’s experience in understanding business requirements and implementing client automation solutions ensures that your infrastructure, applications and systems generate the results you need.Back to top
Data centre automation Enterprise application availability and hardware resources are optimized. EES’s solutions provide improvements in the most complex data centers, for stand-alone and multi-tier application and server consolidation management, plus reduced downtime and maintenance requirements.Back to top
Service management Applying current EMS strategies and utilizing best-of-breed technologies, we help you achieve greater business efficiency and effectiveness through the management of your IT infrastructure. This enables your IT function to add more value to the organization.Back to top
Operations management EES’s solution implementations in this area give you the ability to increase availability and performance levels in your company’s infrastructure and applications. Event and availability monitoring is automated, and managed end-to-end. You benefit from Emitac’s knowledge of critical operations management issues. Combining our business and technical expertise, we give you the kind of oversight capabilities you need.Back to top
Quality management Quality management solutions enable you to monitor and control service quality levels, and manage infrastructure availability and performance across networks, operating systems and applications. They support real-time alerts and reporting, and are fully scalable. Emitac brings the most advanced technologies and professional expertise to quality management. When supported by Emitac’s service teams, these solutions give you even greater security and better response capabilities.Back to top
Performance management these solutions give your managers staged or real-time business intelligence and reports, and increase your tracking and audit trail capabilities. Cost-effective and scalable, they are indispensable as a source of competitive advantage.Emitac’s awareness of business information requirements, systems management standards and critical aspects of alignment makes our performance management solutions continue to be in high demand.Back to top
Disaster recovery Disaster recovery is simplified, reducing potential disaster impacts and consequent downtime and data loss. EES’s implementation methodology ensures that your business requirements come first, and that total cost of ownership gives you optimal return on investment. Back to top
The proof of the benefits of Emitac’s disaster recovery solutions lies in the value that our customers receive. They enjoy superior disaster recovery protection and resilience, thanks to our ability to select and deploy the right solution mix for their companies.
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